Patient assistance program software for primary care practices
Primary care practices file more manufacturer patient assistance applications than any other setting, and almost none of them have a coordinator whose job it is. AlgoMeds fills the manufacturer form from records the practice already has, collects the patient signature by text message, and tracks every application through to a decision and renewal.
What makes patient assistance different in primary care
- The programs a primary care office files most are the highest-volume ones in the catalog: anticoagulants, diabetes therapies, cholesterol therapies and maintenance inhalers.
- There is usually no dedicated patient assistance coordinator, so the work lands on whoever at the front desk has time that day.
- The cost shows up in aggregate across a large panel rather than on any single application, which is why it is easy to under-count and hard to staff for.
- Most of these medications are dispensed through a pharmacy, so an approval that never becomes a first fill is invisible to the practice unless someone checks.
Programs covered in primary care
Each guide explains what the program generally evaluates, what the application requires, and where practices may encounter delays. See the fullprogram directory for everything else.
What changes for a primary care practice
Three common workflow challenges in this specialty, and how the platform addresses each one.
A prescriber working alone can currently use the solo-prescriber tier free. Practice pricing is per provider, per month.
Nobody owns the process
Applications are explicitly routed to whoever holds the next action, so the work does not depend on one person remembering where everything is. A clear queue is what makes a shared front-office team workable.
The same facts, typed again every time
Demographics, insurance, prescriber NPI and income are stored once, program-independently, so a second application for the same patient reuses everything that has not changed. On a large panel that is where the time actually comes back.
Preventive therapy stalls on the patient
A patient who feels well deprioritizes paperwork. The patient completes their part from a single-use link sent by text message, with no account to create, which is the step that stalls most applications.
Primary care patient assistance: frequently asked questions
Which primary care patient assistance programs does AlgoMeds cover?
This directory documents 5 primary care programs: Eliquis, Repatha, Trelegy Ellipta, Trulicity, Xarelto. The full catalog is broader, 220 program form templates across 14 manufacturer program families.
Do we still do the work, or does AlgoMeds?
Your practice owns the clinical decisions, the patient relationship and the prescriber signature. AlgoMeds resolves the correct current form, fills it from your records, runs the patient hand-off, assembles the delivery packet and tracks the application. Our operations team handles returned-document matching so you do not deal with it program by program.
Will this work with our EHR?
AlgoMeds imports supported patient-list exports without requiring a live EHR interface. Export formats differ, so we verify your file during a demo, preview rows before import, and flag likely duplicates. Ask us about a custom integration if your workflow needs one.
Is AlgoMeds HIPAA compliant, and will you sign a BAA?
AlgoMeds is built on a HIPAA-aligned architecture. Tenant boundaries are enforced at the database layer, a BAA is available, and access is audited. Ask for current security evidence during diligence.
All brand names referenced on this page are trademarks of their respective owners. AlgoMeds is not affiliated with, endorsed by, or sponsored by any manufacturer, and does not determine eligibility for any program. Program details are subject to change. Confirm current requirements with the official program.
Built for the way primary care practices actually work.
Manufacturer forms filled from records you already have, patient signatures by text message, and every application tracked to a decision.