Patient assistance software for practice administrators
Practice administrators need to know how much staff time patient assistance consumes, who has access to patient data, and whether the practice could evidence that access if asked. AlgoMeds provides throughput reporting, role-based access with a full audit trail, and a HIPAA-aligned architecture with a BAA available.
What the job looks like today
See whether these common workflow challenges match what your team handles today.
- You have no reliable measure of how many staff hours patient assistance consumes each week.
- Access may be fragmented across manufacturer portals, making consistent oversight difficult.
- An audit trail, if one exists, is reconstructed after the fact.
- Every new tool is an IT project you do not have capacity for.
What changes
The changes below are organized around the priorities of this role.
A prescriber working alone can currently use the solo-prescriber tier free. Practice pricing is per provider, per month, and non-provider staff are not charged for.
Measurable throughput
Reporting on applications open, waiting on the patient, with the manufacturer and approved, so staffing decisions can use workflow data rather than informal estimates.
Access control that stands up to scrutiny
Role-based team management with invitations and activation control, multi-factor enrollment required for clinical workforce roles, and break-glass emergency access that is reviewed after the fact by the account owner.
A continuous audit trail
Every access and change is audited, who, what, when, and to which record, rather than reconstructed when someone asks.
Deploy without a custom interface
Browser-based on the machines you already have. Onboarding covers practice identity, account owner, team invitations and patient panel import from whatever list your EHR exports, without requiring a live interface before onboarding.
Diligence-ready
We maintain a customer security FAQ, a data-flow and boundary document, and an evidence checklist for buyer security review. See the trust page for what we do and do not claim.
Coverage by specialty
Review program coverage for the specialties your practice serves.
Frequently asked questions
Will you sign a BAA?
Yes. AlgoMeds is built on a HIPAA-aligned architecture and a BAA is available. Details are on the trust and security page.
Will this work with our EHR?
AlgoMeds imports supported patient-list exports without requiring a live EHR interface. Export formats differ, so we verify your file during a demo, preview rows before import, and flag likely duplicates. Ask us about a custom integration if your workflow needs one.
How is patient data isolated between practices?
Tenant boundaries are enforced at the database layer and tested in the release suite. Ask for the current architecture and test evidence during security review.
Can you build something specific to how our group works?
Some group requirements may be addressed through custom integrations, workflows or reporting, including deeper EHR connectivity. We confirm feasibility, scope and current product fit before making a commitment.
See whether we cover the drugs you prescribe.
Browse the program directory, or book a demo and see your first application filed live.